Privacy Policy
1. Introduction
Lux Industries (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us.
2. Information We Collect
- Personal Information: Name, email address, phone number, billing address, shipping address, and payment details when you make a purchase or request a quote.
- Business Information: Company name, project details, or specifications provided for service quotes or contracts.
- Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies or analytics tools.
- Communications: Any correspondence you send to us, including support requests, forms, and chat messages.
3. How We Use Your Information
We use your information to:
- Process and fulfill quotes, orders, and service requests.
- Communicate with you about your account, orders, or inquiries.
- Improve our website, products, and customer experience.
- Send marketing communications (only with your consent).
- Comply with legal and regulatory obligations.
4. How We Share Your Information
- Service Providers: Payment processors, shipping companies, and marketing platforms that help us operate our business.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.
7. Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request a copy of the information we hold about you.
To exercise these rights, contact us using the information below.
8. Data Security
We use administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Contact Us
Lux Industries
Email: info@lux1075.com
Phone: 417-512-7019
Address: 3614 W Nichols St, Springfield, MO 65803
Website: lux1075.com